Case Studies

Real businesses.
Real results.

Every client gets a system built from scratch for their specific business — not a template, not a plugin.

Hospitality & Vacation Rentals
Tyrolean Village Resorts
The Blue Mountains, Ontario — Family-Run Chalet & Cottage Rentals Since 1964
The Challenge

A resort that has hosted families since 1964 was stuck with a 316 MB WordPress site scoring a C+ on speed: the booking widget wouldn't complete a reservation, photos weighed up to 22 MB each, old page links returned 404s, the mobile menu was broken, and there were no meta descriptions or schema. Only 4 of 9 listable chalets were on Booking.com.

What We Built

We rebuilt tyrolean.com as a fast static site — 57 pages, same look, live in under a week — with a working Guesty-connected booking engine, a Site Manager panel so the owners edit their pages themselves, and the full SEO layer: schema, 301 redirects, 53 meta descriptions, landing and answer pages. We listed every chalet on Booking.com and rewrote the Vrbo listings. Then we rebuilt a second site, bluemountainretreats.ca, for corporate and group retreats, with an enquiry system, owner dashboard and AI chat assistant. Both sites run as one fully managed monthly service.

Results
Speed grade C+ to A− — main content loads in 1.8s instead of 3.1s, site weight cut from 316 MB to 127 MB
Bookings work again — real-time pricing and availability, confirmed reservations straight from the site
Page 1 on Google for 13 of 19 tracked searches in a Sept 2026 check, and named in Google’s AI Overviews for group and corporate-retreat stays
#2 for “chalet rentals blue mountain” — and #1 and #2 for “corporate retreat chalet blue mountain”, both sites we built
Booking.com listings from 4 to 9 — every listable chalet now live, Vrbo listings rewritten
Second site, bluemountainretreats.ca, rebuilt from scratch and live in 9 days
Retained on an ongoing managed service — hosting, SEO and marketing for both properties
Construction
Uncle Frank's Construction
Barrie, Ontario — Concrete, Excavation & Outdoor Services
The Challenge

No web presence strong enough to compete with larger contractors. Calls going missed, no 24/7 lead capture, and no clear way to showcase 20+ years of hands-on work.

What We Built

A full professional website with 35+ services across 7 categories, emergency call routing, AI-powered WhatsApp lead capture, and an Instagram-integrated gallery — deployed in under a week.

Results
Professional site live in under 7 days
24/7 AI lead capture via WhatsApp — no calls missed
35+ services indexed for local SEO across Barrie, Innisfil & Simcoe County
1-year growth package — fully managed, zero tech overhead for the client
Tree Services & IT
Powell Tree Services
Ontario — 20+ Year Tree Service Operation
The Challenge

A well-established tree service company with 20+ years of operations was spending too much time on scattered IT issues and manual processes that didn't scale.

What We Built

Full-stack IT management infrastructure — network, devices, and automated business workflows. Deployed as a fully managed ongoing service so the owner stays focused on the job, not the tech.

Results
Retained as full IT manager — trusted with the entire operation
Automated workflows cutting manual admin time significantly
No downtime surprises — proactive managed IT, not reactive fixes
20-year operation now running with modern, reliable infrastructure
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Terms of Service

ResolvOps — Effective May 2025  ·  Governing law: Province of Ontario, Canada

1. Who We Are

ResolvOps ("we", "us", "our") is a technology and web design service operating in Ontario, Canada. By engaging our services, booking a call, or making a payment, you ("the client") agree to the terms set out below. These terms apply to all services we offer, including AI automation systems and custom web design.

2. AI Automation Services

What's included: Your plan covers the build, configuration, training, hosting, and ongoing management of your AI agent as described on the pricing page at the time of sign-up. All agents are custom built for your business — not shared, not templated.

Setup fee: The one-time setup fee is due before build work begins. This fee covers onboarding, agent training, testing, and go-live. It is non-refundable once build work has started.

3-month trial: Monthly fees do not begin until the end of your first full month of service. You may cancel at any time during the 3-month trial period with no penalty, no fee, and no questions asked. Cancellation must be requested in writing (email is sufficient).

After the trial — 1-year agreement: Continuing past the trial period constitutes acceptance of a 1-year service agreement at the standard monthly rate for your plan.

AI accuracy: Your agent is trained specifically on the information you provide. We do not guarantee that the agent will never produce an incorrect response, and we are not liable for any outcome arising from information provided by the AI. We correct any confirmed errors promptly at no additional cost.

3. Web Design Services

Scope of work: Each web design project is scoped individually. What is included — number of pages, features, integrations — is confirmed in writing before build work begins. Work outside the agreed scope is quoted separately.

Client responsibilities: The client is responsible for providing all required content (text, images, logos, brand assets) within 5 business days of project start. Delays in content delivery extend the delivery timeline accordingly.

Revisions: Two rounds of revisions are included in every package. Additional revision rounds are billed at $75/hr.

Delivery timeline: We target delivery within 7 business days of receiving all required content. Complex builds (Business Pro and Elite) may take up to 14 days. Timelines are estimates, not guarantees.

You own the code: Upon receipt of final payment, full ownership of all code, design files, and assets we created transfers to you. We retain the right to display the completed work in our portfolio unless you request otherwise in writing.

Hosting: We do not host your website. Hosting is set up in your name and on your account. We assist with setup at no additional cost. Ongoing hosting fees (~$15–25/mo) are paid directly by you to your hosting provider.

AutoBook integration: AutoBook (online booking) is included in all web design plans. The booking platform (Cal.com or equivalent) is set up and connected during build. Ongoing calendar syncing and scheduling updates are the client's responsibility unless a maintenance retainer is in place.

30-day post-launch support: After launch we provide 30 days of bug fixes and minor adjustments at no cost. This covers technical issues, not new features or content changes.

Website maintenance retainer: Optional ongoing maintenance (content updates, security patches, SEO, hosting support) is available separately. Pricing is agreed on a per-client basis.

4. Payments

5. Limitation of Liability

ResolvOps is not liable for any indirect, incidental, or consequential damages arising from use of our services, including but not limited to lost revenue, missed bookings, or data loss resulting from third-party platform outages. Our total liability in any circumstance is limited to the amount paid by the client in the 30 days preceding the claim.

6. Privacy & Data

We collect only the information necessary to deliver your service. We do not sell, share, or use your business data for any purpose other than operating and improving your service. On cancellation, all client data is deleted from our systems within 30 days of the final handover, unless retention is required by law.

7. Changes to These Terms

We may update these terms from time to time. Active clients will be notified by email at least 30 days before any material change takes effect. Continued use of our services after that date constitutes acceptance of the updated terms.

8. Governing Law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

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